[Ldsoss] question: MLS

[David Crockett]

Call into Church Headquarters and they should be able to get you restored in a
few minutes.  I'm a stake clerk and had a similar thing happen to me.   I
believe that on a send/receive that MLS performs a backup, so it probably has a
recent one that you can restore.  That worked in my case, but call into the help
desk.
 
I think my problem arose when I tried to stop a send/receive non-gracefully.
 
Dave Crockett
MLS development manager.

>>> "Sean McMullin" <cicero3558 at yahoo.com> 6/18/2006 11:56:44 PM >>>
hi all,

I realise the OSS group is not *about* the MLS software. But the FAQ 
here is the only source of decent technical information I've found, so 
I'm hoping someone here can point me toward an answer.

I was called last week as the technical specialist in our stake, and 
literally an hour later got a call from a ward where they have lost all 
username/password information. That is, when one opens MLS, looks at the 
login screen, and clicks on the little magnifying glass icon to see the 
list of usernames, there is simply nothing there. And yes, I have tried 
typing in a valid login, to no avail. Nothing is recognised.

They have been using the software (2.2.1) since its release and have had 
no problems. And, of course, they have no idea why the usernames 
disappeared.

I would just go ahead and uninstall/reinstall, but the last backup they 
did was four months ago. Perhaps they should just learn a hard lesson, 
but even so, I'd like to find out why no one can log on anymore. There 
are no registry entries pointing to user/pass info, and nothing in the 
install log that sheds any light on this.

TIA,
Sean
_______________________________________________
Ldsoss mailing list
Ldsoss at lists.ldsoss.org 
http://lists.ldsoss.org/mailman/listinfo/ldsoss 



------------------------------------------------------------------------------

 
NOTICE: This email message is for the sole use of the
 intended recipient(s) and may contain confidential and
 privileged information. Any unauthorized review, use,
 disclosure or distribution is prohibited. If you are not the
 intended recipient, please contact the sender by reply email
 and destroy all copies of the original message.

------------------------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.ldsoss.org/pipermail/ldsoss/attachments/20060619/5d10b096/attachment.html